When it comes to shopping for Pakistani clothes, Laam is often the go-to platform for anyone looking to buy the latest in designer wear. Since its origin in 2019, it has quickly become one of Pakistan's most popular online fashion marketplace that features a variety of clothing from top designers and brands. The platform caters to both local and international customers, making Pakistani fashion accessible globally.
However, there are some concerns about delivery times, quality control, and customer service, particularly for international buyers in markets like Canada and the U.S. Many people who shopped from Laam have shared negative experiences revolving around these issues on various online review platforms, particularly Reviews.io and Trustpilot.
Most common negative feedback includes delayed deliveries, poor customer service, and difficulties in obtaining refunds. Some buyers have reported waiting months for their orders, receiving items of inferior quality or incorrect sizes, and struggling to get responses from customer service regarding refunds or order issues. Others have also mentioned cancellations after their order was marked as "shipped," leading to frustration due to lack of communication and unreturned payments.
Frequent customer complaints like these make it especially risky for Canadian and American customers to resolve these issues with Laam, since they don't live in Pakistan. At Dot&Lo, Hafsa, a key member of our merchandising team, understands firsthand how stressful buying from Laam can be, having experienced these challenges herself. Before starting Dot&Lo, her personal encounters with Laam's frustrating customer service inspired her to help create a safer, more reliable shopping experience for those looking to buy Pakistani clothes in Canada and US.
Dot&Lo stands out as a superior option compared to Laam for several reasons.
1. Quality Control
Dot&Lo ensures that every item is thoroughly inspected by a team of employees in Pakistan and Canada. Our team fixes any and all minor defects and reject unfixable items before shipping them to Canada. This guarantees that customers receive high-quality products every time, whereas Laam has been criticized for delivering items with poor stitching or incorrect sizing.
2. In-Store Try-Ons
Dot&Lo offers a more customer-friendly shopping experience by allowing our clients to try on clothes in-store before making a purchase. This is a huge advantage over Laam, which is purely an online retailer and does not provide this option.
3. Faster Delivery
Since Dot&Lo is based in Brampton, Canada, we can deliver orders within 1-7 days, depending on the customer's location. In contrast, Laam ships from Pakistan, resulting in significantly longer shipping times, often accompanied by delays.
4. No Customs or Duties
Shopping from Dot&Lo also saves Canadian customers from the high customs and duties that often come with ordering from Laam, making it a more cost-effective option.
So, if you are looking for a more reliable and convenient choice for buying Pakistani clothes in Canada and US compared to Laam, Dot&Lo is it for you. Our focus on quality, faster shipping, and added benefits like in-store try-ons make us the safest store to shop from, whether you are buying online or in-store.
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